FAQs & Troubleshooting

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MFC-J265W

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J265W

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Date: 14/10/2008 ID: faq00002527_001

How does my telephone company's Caller ID feature work with my Brother machine?

Your Brother machine's Caller ID feature allows you to use the Caller ID service that is offered by many local telephone companies. This feature will display the telephone number and name (if available) of the caller when the line rings.

After the line rings a few times, your Brother machine's LCD shows the caller's telephone number and name (if available). Once you answer the call, the Caller ID information disappears from the LCD, but the information is stored in your Brother machine's Caller ID Memory.

  • You will see the first 18 characters of the number (or name).
  • # Unavailable or ID Unknown - means the call originated outside your Caller ID service area.
  • Private Call or ID Withheld - means the caller has intentionally blocked the transmission of Caller ID information.

Please note that Caller ID service varies with different telephone companies. We recommend you call your local telephone company to determine what type of service is available in your area.



Viewing and Printing the Caller ID List


Your Brother machine's Caller ID Memory stores information for up to thirty calls. When the thirty-first call is received, it replaces information about the first call.
You can scroll through your Brother machine's Caller ID List. To review the calls you have received, please follow these steps:
  1. Press Fax.
  2. Press the Up or Down arrow key to select Caller ID hist..
  3. Press OK.
  4. Press the Up or Down arrow key to view the list.
  5. To finish viewing, press Stop/Exit.
To print the Caller ID List, please follow these steps:
  1. Press Menu.
  2. Press the Up or Down arrow key to select Print Reports.
  3. Press OK.
  4. Press the Up or Down arrow key to select Caller ID hist..
  5. Press OK.
  6. Press Black Start or Mono Start.
  7. After printing has finished, press Stop/Exit.

Related Models

MFC-490CW, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J615W, MFC-J6510DW, MFC-J6710DW

If you need further assistance, please contact Brother customer service:

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