FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 16/09/2014 ID: faq00002015_000

When selecting greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?

It depends on the following conditions:

Paper Type Setting

Machine Operation Mode



B/W PC Printing Mode


Plain Paper  Black
Inkjet Paper  Cyan + Magenta + Yellow + Black
Glossy Paper   Cyan + Magenta + Yellow
Transparencies Cyan + Magenta + Yellow
Slow Drying Paper   Cyan + Magenta + Yellow + Black





B/W Copy Mode


Plain Paper    Black
Inkjet Paper    Black
Glossy Paper   Cyan + Magenta + Yellow
Transparencies  Cyan + Magenta + Yellow




B/W Fax Reception Mode


Plain Paper Cyan + Magenta + Black
Inkjet Paper Cyan + Magenta + Black
Glossy Paper   Cyan + Magenta + Black
Transparencies Cyan + Magenta + Black





The machine uses colour ink to clean the ink jet nozzles.
Refer to the Related FAQ at the end of the page for detail on "Cleaning" and "Greyscale Printing".





Related FAQs

Related Models

DCP-110C, DCP-115C, DCP-117C, DCP-120C, DCP-310CN, DCP-315CN, DCP-340CW, FAX-1840C, FAX-1940CN, FAX-2440C, MFC-210C, MFC-215C, MFC-410CN, MFC-425CN, MFC-5440CN, MFC-5840CN, MFC-620CN, MFC-640CW, MFC-820CW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.