FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

HL-5030

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 20/02/2006 ID: faq00000683_001

An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.

You will need to update the program of the installed driver.


  1. Click here to start downloading the patch file.
  2. Save the file to a "New Folder" on your desktop.
  3. Double click the icon named "brsp2p1" and extract it.
  4. a new file will appear, double click the icon named "Setup.exe" and restart your computer when prompted.
  5. The program has now been changed.

*For Windows® XP SP2 users:
Failed application BRSVC01A.EXE, version x.x.x.x, failed module unknown, version x.x.x.x, fault address 0 x0012e824. ("x" indicates the version number)*For Windows Server 2003 users:
Brsvc01a encountered a problem and needed to close

Related Models

HL-1030, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2460, HL-2600CN, HL-2700CN, HL-3260N, HL-3450CN, HL-4000CN, HL-4200CN, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5130, HL-5140, HL-5150D, HL-5170DN, HL-6050DN, HL-7050N, HL-8050N

If you need further assistance, please contact Brother customer service:

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