MFC-9340CDW
FAQs & Troubleshooting |
MFC-9340CDW
Date: 17/08/2015 ID: faq00000213_031
White streaks or bands down the page
Check the following points to solve the problem:
-
To get the best print quality, we suggest using the recommended paper. Check that you are using paper that meets our specifications. Click here to see details of the recommended paper.
-
The drum units or toner cartridges may not be installed correctly. Check that the drum units or toner cartridges are installed correctly.
- Click here to see how to install the drum unit.
- Click here to see how to install the toner cartridges.
-
Wipe the windows of all four LED heads with a dry lint free soft cloth. Click here to see how to clean the LED head.
-
Wipe the scanner glass strip with a dry lint free soft cloth. Click here to see how to clean the scanner glass strip.
-
Make sure that foreign material such as a torn piece of paper, sticky note or dust is not inside the machine and around the drum unit and toner cartridge.
-
Clean the drum unit. Click here to see how to clean the drum unit.
DCP-9015CDW, DCP-9020CDW, MFC-9140CDN, MFC-9330CDW, MFC-9340CDW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.