FAQs & Troubleshooting

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MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9420CN

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Date: 22/06/2012 ID: faq00000065_027

Replace the toner cartridge.

The Brother machine has separate consumables for the toner cartridge and the drum unit. Verify you replace only the Toner Cartridge and not the drum unit. If you want to know their difference, refer to "What is the difference between the toner cartridge and the drum unit?"



Do NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.

  1. Open the front cover of the machine.

  2. Pull out the used toner cartridge.

  3. Take the new toner cartridge out of the box.

     

    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

    • Discard the used toner cartridge according to local regulations, keeping it separate from domestic waste.

    • Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. If you have questions, call your local waste disposal office.

  4. Hold the cartridge level with both hands and gently rock it from side to side three to four times to spread the toner evenly inside the cartridge. Remove the tape labelled REMOVE and the orange protective cover from the new toner cartridge.

    • Wait to unpack the toner cartridge until immediately before you put it in the machine. If toner cartridges are left unpacked for a long time, the toner life will be shortened.

    • Put the toner cartridge into the machine immediately after you have removed the protective cover. To prevent degradation to the print quality, do not touch the shaded parts shown.

  5. Put in the new toner cartridge by positioning it in the guide. Slide it gently into the machine. Do not try to push or lock the new toner cartridge in; it must rest loosely in the guide rails and will automatically be positioned properly when the front cover is closed. Note that each color cartridge is individually keyed to prevent improper installation. Match each cartridge color label to the same color label on the machine.

  6. Close the front cover.

     

    • If you use consumable items other than genuine Brother supplies or if you use refilled toner cartridges, the machine could be damaged or might not work properly. This may void your warranty.

    • Do not stand a toner cartridge on its end or turn it upside down.

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MFC-9420CN

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