FAQ et Diagnostic

Fermer

SDX1200

FAQ et Diagnostic

FAQ et Diagnostic

Date: 03/10/2018 ID: faqh00000757_001

"The mat cannot be recognized. The mat will unload." message appearing on the LCD. What does it mean?

Possible Causes (or Results)

 

Case1 : The dotted marks on the part of the mat that is inserted are dirty.
Case2 : The dotted marks on the part of the mat that is inserted are hidden by material that was attached.
Case3 : The mat was inserted so that the side with the material attached is facing down.
Case4 : The mat was inserted in the wrong direction.
Case5 : The scanner glass is dirty.
Case6 : A mat designed specifically for this machine is not used.


 

 

Solutions


----- Case1 -----
 

Clean the dotted marks on the mat and their surrounding area.

image

 

----- Case2 -----
 

Attach the material while keeping it within the adhesive area of the mat.

image


 

----- Case3 -----

Insert the mat so that the side with the material attached is facing up.



----- Case4 -----
 

Insert the mat in the correct direction.

image

 

 

----- Case5 -----
 

Clean the scanner glass inside the machine.

For details, see  Cleaning the scanner glass.


 

 

----- Case6 -----
 

Replace the mat with one designed specifically for this machine.

 

Pour toute assistance supplémentaire, contactez le service clientèle de Brother:

Commentaires sur le contenu

Merci d'indiquer vos commentaires ci-dessous. Ils nous aideront à améliorer notre support.
Étape 1: Comment qualifieriez-vous les informations figurant sur cette page?
Étape 2: Souhaitez-vous ajouter des commentaires?

Ce formulaire a pour seul but de nous faire part de vos commentaires.