MFC-L3710CW
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FAQ et Diagnostic |
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MFC-L3710CW
Date: 23/07/2019 ID: faq00000006_046
Vertical colored streaks or bands appear on the page
Check the following points to resolve the issue:
-
(For models with Automatic Document Feeder only)
Wipe the scanner glass strip with a dry lint free soft cloth.
> Click here to see how to clean the scanner glass strip. -
Clean all four corona wires (one for each color) inside the drum unit by sliding the green tab.
> Click here to see how to clean the corona wires.
-
Make sure the green tab of the corona wire is in the home position (1).
-
Replace the toner cartridge that matches the color of the streak or band.
To identify the color of the toner cartridge, follow the steps below:- > Click here to print the chart. [345KB/ PDF]
- Compare your printed document with the printed chart to identify the color causing the issue.
-
Replace the toner cartridge of the color.
> Click here to see how to replace the toner cartridge.
-
Install a new drum unit.
> Click here to see how to replace the drum unit.
DCP-L3510CDW, DCP-L3550CDW, MFC-L3710CW, MFC-L3730CDN, MFC-L3750CDW, MFC-L3770CDW
Pour toute assistance supplémentaire, contactez le service clientèle de Brother:
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