Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
Please be sure to select Plain Paper as a Media type in the printer driver when printing on plain paper.
To select the media type, please follow the steps below:
For Windows users:
- Windows 2000 users:
Click Start -> Settings -> Printers
Windows XP users:
Click Start -> Printers and Faxes
Windows Vista™ users:
Click Start-> Control Panel -> Hardware and Sound-> Printers
- Right click on the Printer Icon and select Printing Preferences....
- Open Basic tab.
- Select Plain Paper for the Media Type.
- Click OK.
(Screen layout varies by machine)
For Macintosh users:
- Click File -> Print.
- Click on the drop down menu next to Media Type.
- Choose Plain Paper from the listed items.
DCP-135C, DCP-150C, DCP-153C, DCP-350C, DCP-353C, DCP-357C, DCP-560CN, DCP-770CW, MFC-235C, MFC-260C, MFC-465CN, MFC-680CN, MFC-885CW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.