FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 26/02/2020 ID: faq00002175_500

Paper is Jammed in the Mailbox Unit

If the machine's control panel or the Status Monitor indicates that there is a jam in the Mailbox unit, follow these steps:
  1. Pull the jammed paper out of the Mailbox bin indicated on the LCD.
  2. If the error continues, open the Mailbox's back cover.
  3. Pull the jammed paper out of the Mailbox unit.
  4. Close the Mailbox's back cover until it locks in the closed position.

Related FAQs

Related Models

HL-L6300DW(T), HL-L6400DW(T), HL-L6450DW

If you need further assistance, please contact Brother customer service:

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