QL-820NWB/820NWBc
FAQs & Troubleshooting |
QL-820NWB/820NWBc
Date: 12/10/2018 ID: faqp00100313_000
When printing solid red areas, the color may be uneven.
If your print looks like the above image, try the following steps:
For Windows:
- Open the Printer Setting Tool on your computer.
- Click the [Device Settings] button.
- Click the [Advanced] tab and select "-6" from the drop-down menu in [Print Density (RD)].
- Click the [Apply] button.
- Try printing again.
For Mac:
- Open the Printer Setting Tool on your computer.
- Click the [Advanced] tab and select "-6" from the pull-down menu in [Print Density (Red)].
- Click the [Apply Settings to the Printer] button.
- Try printing again.
If the print result is top light, increase the print density setting value to adjust it to your desired density.
For QL-820NWB users:
You can also specify these settings from your printer. Follow the steps below:
- Press the [Menu] button to display the [Settings] menu. Press the [OK] button.
- Make sure that [Print Density (2 colors)] is highlighted and press the [OK] button.
- Select [Color 2 (Red)] and press the [OK] button.
- Press the cursor buttons to select "-6", and press the [OK] button.
QL-800, QL-810W/810Wc, QL-820NWB/820NWBc
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.