MFC-L9570CDW(T)
Preguntas frecuentes y Solución de problemas |
MFC-L9570CDW(T)
Fecha: 22/02/2021 ID: faq00100424_000
"Unsupported data for direct print: 3020" message is printed after the document.
If the message "Unsupported data for direct print: 3020" is printed after the document, uninstall the printer driver and reinstall the Full Driver & Software Package / Full Software Package.
-
Uninstall the Brother Driver.
> Click here to see how to uninstall the Brother Driver.If Brother Utilities is not listed, go to the next step to delete the printer driver manually.
-
Delete the printer driver manually:
-
Open the Control Panel.
> Click here to see how to open the Control Panel. - Click Hardware and Sound => Devices and Printers.
-
Right-click on the printer driver and then left-click on Remove Device.
If the printer driver is not listed, go to the next step to download and install the printer driver.
- Click Yes to confirm that you want to delete the printer driver.
-
Open the Control Panel.
-
Download the latest Full Driver & Software Package / Full Software Package from the Downloads section and reinstall the drivers and software.
The installation instructions are available on the download page.
> Click here to download Full Driver & Software Package / Full Software Package in the Downloads section.
DCP-L8410CDW, HL-L8260CDW, HL-L8360CDW, HL-L9310CDW(T), MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW(T)
En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:
Comentarios sobre el contenido
Con el fin de mejorar nuestro servicio de asistencia, facilite sus comentarios a continuación.
Paso 1: ¿Considera que la información de esta página le ha resultado útil?
Paso 2: ¿Desearía añadir algún comentario?
Tenga en cuenta que este formulario solo se utiliza para comentarios.