Preguntas frecuentes y Solución de problemas

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DCP-L2550DN

Preguntas frecuentes y Solución de problemas

Preguntas frecuentes y Solución de problemas

DCP-L2550DN

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Fecha: 25/03/2016 ID: faq00002968_000

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

The cause of this situation is the Scan Settings within the Brother iPrint&Scan application.

If the Scan Settings are set as "Scan Type: Color(Fast)" and "Document size: 3.5" x 5" (9 x 13 cm)", a margin will appear on the right side of the scanned document.

To solve this problem, change the Scan Type from Color(Fast) to Color and try scanning again.

 

 

scan setting color

 

 

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En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:

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