Ofte stillede spørgsmål og fejlfinding

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PT-9500PC

Ofte stillede spørgsmål og fejlfinding

Ofte stillede spørgsmål og fejlfinding

PT-9500PC

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Dato: 02-06-2020 Id: faqp00000007_000

I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.

Driver Setup dialog box

 

Please check the following:
 

  • Did you turn on the P-touch after it was connected to the computer?
    If you do not turn it on, the computer does not recognize that the P-touch was connected.
  • Depending on the model of the USB Hub, the P-touch may not be correctly detected.
    Connect the P-touch directly to the USB connector of the computer.

If you still get the same problem, download the latest printer driver from the [Downloads] page and try to install it again.

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