Ofte stillede spørgsmål og fejlfinding

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MFC-J5340DW(E)

Ofte stillede spørgsmål og fejlfinding

Ofte stillede spørgsmål og fejlfinding

MFC-J5340DW(E)

Er det ikke dit produkt?

Dato: 28-05-2020 Id: faq00002739_010

Cannot Scan XX or Unable to Scan XX

The machine has a mechanical issue.

The "XX" is a different error message depending on the condition of your machine.

Unplug the machine from the power for several minutes, and then reconnect it.

If your machine has FAX functions:

If you cannot print received faxes, transfer them to another fax machine or to your computer before unplug the machine so you will not lose any important messages.

Then, unplug the machine from the power for several minutes and reconnect it.

If the issue continues, contact Brother Customer Service from "Contact Us".

 

Relaterede modeller

DCP-J1050DW, DCP-J1200W(E), MFC-J4335DW(XL), MFC-J4340DW(E), MFC-J4540DW(XL), MFC-J5340DW(E), MFC-J5345DW, MFC-J5740DW, MFC-J5955DW, MFC-J6540DW(E), MFC-J6940DW, MFC-J6955DW, MFC-J6957DW

Kontakt Brother Support, hvis du har brug for yderligere hjælp:

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