Clean the Print Head when replacing the label roll with a new one.

1. Turn off the printer.


2. Open the Media Cover.
   


3. Push the Print Head Release Lever to open the Print Head.
   


4. Wipe the Print Head with a cotton swab dipped in isopropyl alcohol or ethanol.
   
   1.  Cotton Swab
   2.  Print Head Surface
   3.  Print Head


5. Close the Print Head by pushing down on both sides and make sure it locks into place.
   


6. Close the Media Cover.