ADS-3100
常见问题解答与故障排除 |
ADS-3100
日期: 2023-07-18 ID: faq00100166_000
我无法保存从Brother支持网站下载的文件(适用于Windows)
根据您的浏览器不同,下载过程略有不同。请遵循下列步骤进行操作。
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下载文件。
Google Chrome™
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将自动开始下载。
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下载结束后,点击 x。
Microsoft Edge
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点击 Save(保存)。
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下载结束后,点击 x 。
当你收到警告信息,如“[文件名]被阻止,因为这种类型的文件可能会损害您的设备。”推荐使用其他浏览器(谷歌Chrome等),或按照以下步骤。
- 将鼠标移动到警告信息上,单击[…],然后单击[Keep]。
- 单击文件夹图标,确认下载的文件已存储。
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将自动开始下载。
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默认情况下,下载的文件将保存在 Downloads(下载)文件夹中。
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点击 File Explorer(文件资源管理器)。
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打开Quick access(快速访问)中的 Downloads(下载)文件夹。
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按照以下步骤运行下载文件。
- 确保已打开Brother设备。
- 确保Brother设备的屏幕或LED指示灯没有报错。
- 您必须以管理员权限登陆。
- 如果出现 Windows安全 对话框,选中始终信任来自Brother Industries, ltd.的软件,然后点击安装。
- 如果对话框提示您重启计算机, 请不要在此时重启计算机。 请继续安装直到全部安装步骤完成后,才重新启动您的计算机。
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点击 File Explorer(文件资源管理器)。
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