常见问题解答与故障排除

关闭

MFC-6490CW

常见问题解答与故障排除

常见问题解答与故障排除

日期: 2011-11-15 ID: faq00000713_003

Can I transfer faxes to the PC when my machine has a mechanical problem?

You can transfer faxes from your machine's memory to your PC if one of the following messages is displayed on the LCD:

  • Unable to Clean XX
  • Unable to Init. XX
  • Unable to Print XX
  • Unable to Scan XX


  1. Press Stop/Exit to interrupt the error temporarily.

  2. If you have pressed Menu on the control panel and chosen Service => Data Transfer => Fax Transfer to see if there are faxes in the machine's memory, press Stop/Exit.

  3. Make sure you have installed MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC. 

  4. Make sure you have set PC Fax Receive on the machine. If faxes are in the machine's memory when you set up PC Fax Receive, the LCD will ask if you want to transfer the faxes to your PC.

  5. Do one of the following:
    • To transfer all faxes to your PC, press 1. You will be asked if you want a backup print.
    • To exit and leave the faxes in the memory, press 2.


  6. Press Stop/Exit.

For details about PC Fax Receive, see PC-FAX receiving in the Software User's Guide.

相关常见问题解答

相关型号

MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-6490CW, MFC-J615W, MFC-J6710DW

如果需要更多的帮助,请联系 Brother 客户服务中心:

内容反馈

请在下方提供您的反馈,帮助我们改进支持服务。
步骤 1:本页上的信息对您有帮助吗?
步骤 2:您是否有其它意见需要添加?

请注意本表格仅用于提供反馈。