FAQ & Fehlerbehebung

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FAQ & Fehlerbehebung

FAQ & Fehlerbehebung

Datum: 28.02.2024 Kennnummer: faq00000314_011

Uninstall the drivers. (macOS 13 or greater)

Follow the instructions below.

NOTE: The screens may differ depending on operating system being used and your Brother machine.

If several Brother machines are installed to your Mac and you want to uninstall only one of the drivers, it is required that you uninstall all of them at once and then re-install the drivers for machines you need. (You cannot uninstall the driver of a specific machine on its own.)

 

Remove your Brother machine from the list of available printers or scanners

  1. Disconnect the USB cable between the Mac and your Brother machine. (if applicable)
  2. Log on as an "Administrator".
  3. Click Apple Menu and select System Settings.
  4. Scroll and select Printers & Scanners in the left navigation bar.
  5. Select your Brother machine from the list.
    If your machine name is not listed, click here to see how to uninstall the software and drivers.
  6. Click Remove PrinterRemove Fax or Remove Scanner.
    When the confirmation screen appears, click Remove Printer, Remove Fax or Remove Scanner again.
    Repeat this step for all installed Brother machines.

 

Uninstall the Software and Drivers

  1. In the Finder menu bar, click Go > Computer > Macintosh HD > Library > Printers.
  2. Move to trash the Brother folder.
    When prompted, enter the Mac Administrator's password in the dialog box and then click OK.
    *If you do not find Brother folder, go to next step.
  3. In the Finder menu bar, click Go > Computer > Macintosh HD > Library > Printers > PPDs > Contents > Resources.
  4. Move to trash all Brother [model name] CUPS.gz files and Brother [model name].gz files.
    When prompted, enter the Mac Administrator's password in the dialog box and then click OK.
    *If you do not find Brother [model name] CUPS.gz files and Brother [model name].gz files, go to next step.
  5. In the Finder menu bar, click Go > Computer > Macintosh HD > Library > Image Capture > Twain Data Sources.
  6. Move to trash the Brother TWAIN.ds and/or Brother TWAIN2.ds.
    When prompted, enter the Mac Administrator's password in the dialog box and then click OK.
    *If you do not find Brother TWAIN.ds and Brother TWAIN2.ds file, go to next step.
  7. Then, you need to delete the ICA driver.
    In the Finder menu bar, click Go > Computer > Macintosh HD > Library > Image Capture > Devices.
  8. Move to trash the Brother Scanner.
    When prompted, enter the Mac Administrator's password in the dialog box and then click OK.
    *If you do not find Brother Scanner file, go to next step.
  9. Then, you need to delete the application.
    In the Finder menu bar, click Go > Applications.
  10. Move to trash the Brother folder.
    When prompted, enter the Mac Administrator's password in the dialog box and then click OK.
    *If you do not find Brother folder, go to next step.
  11. Empty the trash bin.
  12. Reboot the Mac.

Relevante FAQ

Relevante Modelle

ADS-1200, ADS-1300, ADS-1700W, ADS-4100, ADS-4300N, ADS-4500W, ADS-4700W, ADS-4900W, DCP-1510, DCP-1612W, DCP-L2500D, DS-640, DS-740D, DS-940DW, HL-1110, HL-1210W, MFC-1810

Wenn Sie weitere Unterstützung benötigen, wenden Sie sich an den Brother-Kundendienst:

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