Multiple pages were fed at the same time.

Please follow the steps below to clear the multifeed.

1. Remove any paper from the ADF(Automatic Document Feeder).
2. Open the Front Cover by pulling the Cover Release Lever (1) toward you.
   
   
   

    

3. Pull the document out of the machine.
   

    

    

   

    

   DO NOT touch the metal part of the Separation Pad Cover. Doing this may cause injury to you and serious damage to the machine.

   

    

    

   Confirm that you completely removed all paper from the inside of your Brother machine before closing the Front Cover.

    
4. Close the Front Cover.
5. Press any key to clear the error indication.
6. Confirm that the data scanned before the multifeed was detected has been saved, and then start scanning again at the next page or the beginning of the document.
   
   

   The data scanned before the multifeed occurred is not saved when scanning using the Scan to USB key on the control panel unless the file type is JPEG.