Clean the print head when changing a label roll.

1. Open the Roll Compartment Cover by pressing the tabs on both sides of the printer.
   
   


2. Push the print head release button to open the print head mechanism.
   
   


3. Wipe the Element (black bar) (2) above the green bar with a cotton swab (3) dipped in isopropyl alcohol or ethanol.
   
   
   1.  Print Head Unit
   2.  Element
   3.  Cotton Swab


4. Close the print head mechanism with both hands until it locks into place.
   
   


5. Close the Roll Compartment Cover.