QL-500
 |
FAQ et Diagnostic |
QL-500
Date: 2015-01-07 ID: faqp00000438_000
"Error 1607 : Unable to install InstallShield Scripting Runtime." is displayed during installation. What should I do?
This error message is displayed when two installers start up at the same time.
If you insert CD-ROM, it starts installation automatically and a folder of the CD-ROM (see the figure below) is opened at the same time.
This installation screen takes some time to appear or disappears temporally. During this period, if the user finds and double clicks SETUP.EXE of the CD-ROM route folder, two installation programs will start running and cause this error.
If this error message is displayed, close all the installation screens and restart installation.
Do not double click Setup.exe during reinstallation. The installer starts running automatically. Double click Setup.exe only if the installer does not start running after a while.
QL-500, QL-550
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