PT-1950
 |
FAQ et Diagnostic |
PT-1950
Date: 2020-06-02 ID: faqp00000007_002
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
Please check the following:
-
Did you turn on the P-touch after it was connected to the computer?
If you don't turn it on, the computer does not recognize that the P-touch was connected. -
Depending on the model of the USB Hub, the P-touch may not be correctly detected.
Connect the P-touch directly to the USB connector of the computer.
If you still get the same problem, download the latest driver from the [Downloads] page and try to install it again.
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