MFC-J285DW
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FAQs & Troubleshooting |
MFC-J285DW
Date: 03/25/2016 ID: faq00002968_000
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
The cause of this situation is the Scan Settings within the Brother iPrint&Scan application.
If the Scan Settings are set as "Scan Type: Color(Fast)" and "Document size: 3.5" x 5" (9 x 13 cm)", a margin will appear on the right side of the scanned document.
To solve this problem, change the Scan Type from Color(Fast) to Color and try scanning again.
DCP-1612W, DCP-8080DN, DCP-9040CN, DCP-L2520DW, DCP-L2540DW, DCP-L2550DW, HL-3180CDW, HL-L2380DW, HL-L2390DW, HL-L2395DW, MFC-255CW, MFC-295CN, MFC-490CW, MFC-495CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-6890CDW, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8460N, MFC-8480DN, MFC-8510DN, MFC-8710DW, MFC-8860DN, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9130CW, MFC-9320CW, MFC-9325CW, MFC-9330CDW, MFC-9340CDW, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9560CDW, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J265W, MFC-J280W, MFC-J285DW, MFC-J415W, MFC-J425W, MFC-J430W, MFC-J4310DW, MFC-J4320DW, MFC-J435W, MFC-J4410DW, MFC-J4420DW, MFC-J450DW, MFC-J4510DW, MFC-J4610DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J480DW, MFC-J485DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5620DW, MFC-J5830DW(XL), MFC-J5845DW(XL), MFC-J5910DW, MFC-J5945DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6530DW, MFC-J6535DW(XL), MFC-J6545DW(XL), MFC-J6710DW, MFC-J6720DW, MFC-J680DW, MFC-J690DW, MFC-J6910DW, MFC-J6920DW, MFC-J6930DW, MFC-J6945DW, MFC-J825DW, MFC-J835DW, MFC-J870DW, MFC-J875DW, MFC-J885DW, MFC-J985DW(XL), MFC-J995DW(XL), MFC-L2700DW, MFC-L2710DW, MFC-L2720DW, MFC-L2730DW, MFC-L2740DW, MFC-L2750DW(XL), MFC-L5700DW, MFC-L5705DW, MFC-L5800DW, MFC-L5900DW, MFC-L6700DW, MFC-L6900DW, MFC-L8600CDW, MFC-L8610CDW, MFC-L8850CDW, MFC-L8895CDW, MFC-L8900CDW, MFC-L8905CDW, MFC-L9550CDW, MFC-L9570CDW
If you need further assistance, please contact Brother customer service:
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