MFC-L6900DW
![]() |
FAQ et Diagnostic |
![](/g/b/img/product/mfcl6900dw_us_eu_as.jpg)
MFC-L6900DW
Date: 2016-03-10 ID: faq00000310_503
Paper is Jammed in the 2-sided Tray
If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps:
- Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
- Pull the paper tray completely out of the machine.
- At the back of the machine, pull the 2‑sided tray completely out of the machine.
- Pull the jammed paper out of the machine or out of the 2‑sided tray.
- Remove paper that may have jammed under the machine due to static electricity.
- If paper is not caught inside the 2-sided tray, open the back cover.
- WARNING
- HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
- Use both hands to gently pull the jammed paper out of the back of the machine.
- Close the back cover until it locks in the closed position.
- Put the 2-sided tray firmly back in the rear of the machine.
- Put the paper tray firmly back in the front of the machine.
Remarques sur le contenu
Pour nous aider à améliorer notre soutien, veuillez nous faire part de vos commentaires ci-dessous.
Étape 1: Les informations fournies sur cette page vous ont-elles été utiles?
Étape 2: Y a-t-il des commentaires que vous voudriez ajouter?
Veuillez noter que ce formulaire est utilisé pour le retour d'informations seulement.