Documents can jam in the ADF unit if they are not inserted or fed correctly or, if they are too long, or if multiple page were fed at the same time (multifeed).

Follow the steps below to clear the document jam.
            

1. Take out any paper from the ADF that is not jammed..
                           
2. Open the Front Cover by pulling the Cover Release Lever (1).
             
   
   
                          
    
3. Pull the jammed document out of the machine.
             
   
   
                    

    

4. Check for ripped paper inside the machine. Remove any ripped paper you find inside the machine.
   
   

   Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you
   could cause serious damage to the machine.
                     
   

    
5. Close the Front Cover.
   
   

   Confirm that you took out all the paper from the ADF before closing the Front Cover.

    

    

6. (For non-Network models)
              
   Press any button.
                
                   
   (For Network models)
                
   Press (Stop).