ЧЗВ и отстраняване на неизправности

Затвори

MFC-8860DN

ЧЗВ и отстраняване на неизправности

ЧЗВ и отстраняване на неизправности

Дата: 05/11/2015 Идентификационен номер: faq00000136_003

I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.

The Simple Network Configuration capabilities of Mac OS X automatically sets the IP address of the printer (using the APIPA protocol). However, in some cases this can cause problems and your printer cannot print even though it appears correctly in the Print Center, Printer Setup Utility, Print & Fax, Print & Scan or Printers & Scanners.


There are generally two possible solutions:

 

 

1) Change Network settings

If your Macintosh computer has more than one network interface, or both the Ethernet and AirMac interfaces are being used, the APIPA protocol cannot bind itself to both network interfaces.

If you are using multiple networks and cannot print, try the following:

 

(Mac OS X 10.2 - 10.4)

  1. From System Preferences, select the "Network" icon.
  2. Make sure that by "Show" it says: "Network Port Configurations"
  3. Make sure that the "Port Configuration" order is set to include any remote networks that the printer may be connected to.

(Mac OS X 10.5 -10.10)

  1. From System Preferences, select the "Network" icon.
  2. Choose the network not used.
  3. Choose "Make Service Inactive" from the action button under the window.
     
    image

For example, if the printer is on a remote network and you have not configured your Macintosh OS system to communicate with that network, make sure that the TCP/IP settings in the "Built-in Ethernet" configuration is configured to communicate with different networks.

Also make sure that the appropriate Port configuration is active.

 

2) Configure a static IP address

Please consult a system administrator to get an IP address.

 

<Via machine panel>

  1. Press the Menu key then select LAN and press OK.
  2. Select TCP/IP , TCP/IP (Wired) or TCP/IP (WLAN) and press OK.
  3. Select IP Address and press OK.
  4. Enter the IP Address.
  5. Press OK.
  6. Press Stop/Exit.
 

Ако ви е необходимо допълнително съдействие, моля, свържете се с центъра за клиенти на Brother:

Обратна връзка за съдържанието

За да ни помогнете да подобрим нашата поддръжка, моля, оставете вашата обратна връзка по-долу.
Стъпка 1: Как ви помага информацията на тази страница?
Стъпка 2: Искате ли да добавите коментар?

Имайте предвид, че този формуляр се използва само за обратна връзка.