MFC-9840CDW
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FAQs & Troubleshooting |
![](/g/b/img/product/mfc9840cdw_all.jpg)
MFC-9840CDW
Date: 10/05/2013 ID: faq00000213_018
White streaks or bands appear down the page.
![](/g/b/img/faqend/faq00000213_018/ae/en/91874/27_pq_03.gif)
Please check the following points:
- Shake the toner cartridges gently from side to side.
- Clean the laser scanner windows with a soft cloth.
Please refer to the instructions, "How do I clean the laser scanner windows?".
- One of the toner cartridges may be damaged. Identify the missing color and put in a new toner cartridge.
Please refer to the instructions, "How do I replace the toner cartridge?".
MFC-9840CDW
If you need further assistance, please contact Brother customer service:
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