Support & Download

OAuth 2.0 Authentication Support Statement

Microsoft is phasing out Basic Authentication for SMTP in Exchange Online to align with modern security standards and provide a more secure email environment. As a result, you may get authentication errors when trying to use the following features:

▪ Scan to Email Server
▪ Internet Fax
▪ Email Reports
▪ Email Notifications

To continue using these features in Microsoft Exchange Online (if your machine supports OAuth 2.0 authentication), you must update the firmware to the version that supports this authentication and configure the OAuth 2.0 authentication settings. Click here to learn how to configure the settings.

Support Information

Check the “Product Support List” below to see if your machine supports OAuth 2.0 and if the latest firmware is already available or scheduled for release.

▪ If your machine is not listed, it does not support OAuth 2.0. Use an alternative email service (for example, Gmail).
▪ If you see a date against your machine: this is the firmare update release date. Update the firmware when it becomes available and configure the OAuth 2.0 authentication settings.

Product Support List

Inkjet Printer / Fax / MFC / DCP MFC-J	Monochrome Laser Printer HL-EX HL-L	Monochrome Laser Fax / MFC / DCP DCP-L HL-L MFC-EX MFC-L	Color Printer (Laser / LED) HL-EX HL-L
Color Fax / MFC / DCP (Laser / LED) HL-L MFC-EX MFC-L

Inkjet Printer / Fax / MFC / DCP

Product Name	Information
MFC-J4355DW	Available ※1
MFC-J4555DW	Available ※1
MFC-J6560DW	Available ※1
MFC-J6960DW	Available ※1
MFC-J6975DW	Available ※1

※1	Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.

Monochrome Laser Printer

Product Name	Information
HL-EX415DW	Available ※2
Product Name	Information
HL-L2405W	Available ※1
HL-L2420DW	Available ※1
HL-L2460DW(XL)	Available ※1
HL-L2865DW	Available ※1
HL-L5100DN	Available ※2
HL-L5200DW(T)	Available ※2
HL-L5210DN	Available ※2
HL-L5210DW(T)	Available ※2
HL-L5215DW	Available ※2
HL-L6200DW(T)	Available ※2
HL-L6210DW(T)	Available ※2
HL-L6217DW	Available ※2
HL-L6250DW	Available ※2
HL-L6300DW	Available ※2
HL-L6310DW	Available ※2
HL-L6400DW(T)	Available ※2
HL-L6415DW(T)	Available ※2

※1	Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.
※2	Your machine supports OAuth 2.0 authentication, but you must update the firmware to the latest version (it is already available). Click here to learn how to update the firmware. When the firmware has been updated, configure the OAuth 2.0 authentication settings.

Monochrome Laser Fax / MFC / DCP

Product Name	Information
DCP-L2640DW	Available ※1
DCP-L2647DW	Available ※1
DCP-L5500DN	Available ※2
DCP-L5510DN	Available ※2
DCP-L5600DN	Available ※2
DCP-L5650DN	Available ※2
Product Name	Information
HL-L2465DW	Available ※1
HL-L2480DW	Available ※1
Product Name	Information
MFC-EX915DW	Available ※2
Product Name	Information
MFC-L2760DW	Available ※1
MFC-L2807DW	Available ※1
MFC-L2820DW(XL)	Available ※1
MFC-L2900DW(XL)	Available ※1
MFC-L2980DW	Available ※1
MFC-L5700DW	Available ※2
MFC-L5705DW	Available ※2
MFC-L5710DN	Available ※2
MFC-L5710DW	Available ※2
MFC-L5715DW	Available ※2
MFC-L5717DW	Available ※2
MFC-L5800DW	Available ※2
MFC-L5850DW	Available ※2
MFC-L5900DW	Available ※2
MFC-L5915DW	Available ※2
MFC-L6700DW	Available ※2
MFC-L6750DW	Available ※2
MFC-L6800DW	Available ※2
MFC-L6810DW	Available ※2
MFC-L6900DW	Available ※2
MFC-L6915DW	Available ※2

※1	Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.
※2	Your machine supports OAuth 2.0 authentication, but you must update the firmware to the latest version (it is already available). Click here to learn how to update the firmware. When the firmware has been updated, configure the OAuth 2.0 authentication settings.

Color Printer (Laser / LED)

Product Name	Information
HL-EX470W	Available ※2
Product Name	Information
HL-L3280CDW	Available ※2
HL-L3295CDW	Available ※2
HL-L8245CDW	Available ※2
HL-L8430CDW(T)	Available ※1
HL-L8570CDW	Available ※1
HL-L9410CDN	Available ※2
HL-L9430CDN	Available ※2
HL-L9470CDN	Available ※2

※1	Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.
※2	Your machine supports OAuth 2.0 authentication, but you must update the firmware to the latest version (it is already available). Click here to learn how to update the firmware. When the firmware has been updated, configure the OAuth 2.0 authentication settings.

Color Fax / MFC / DCP (Laser / LED)

Product Name	Information
HL-L3300CDW	Available ※2
Product Name	Information
MFC-EX575	Available ※1
MFC-EX670W	Available ※2
Product Name	Information
MFC-L3720CDW	Available ※2
MFC-L3765CDW	Available ※2
MFC-L3780CDW	Available ※2
MFC-L8395CDW	Available ※2
MFC-L8730CDW	Available ※1
MFC-L8930CDW	Available ※1
MFC-L8970CDW	Available ※1
MFC-L9610CDN	Available ※2
MFC-L9630CDN	Available ※2
MFC-L9670CDN	Available ※2

※1	Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.
※2	Your machine supports OAuth 2.0 authentication, but you must update the firmware to the latest version (it is already available). Click here to learn how to update the firmware. When the firmware has been updated, configure the OAuth 2.0 authentication settings.