Support & Download

OAuth 2.0 Authentication Support Statement

 

Microsoft is phasing out Basic Authentication for SMTP in Exchange Online to align with modern security standards and provide a more secure email environment. As a result, you may get authentication errors when trying to use the following features:

▪ Scan to Email Server
▪ Internet Fax
▪ Email Reports
▪ Email Notifications

To continue using these features in Microsoft Exchange Online (if your machine supports OAuth 2.0 authentication), you must update the firmware to the version that supports this authentication and configure the OAuth 2.0 authentication settings. Click here to learn how to configure the settings.

Support Information

Check the “Product Support List” below to see if your machine supports OAuth 2.0 and if the latest firmware is already available or scheduled for release.

▪ If your machine is not listed, it does not support OAuth 2.0. Use an alternative email service (for example, Gmail).
▪ If you see a date against your machine: this is the firmare update release date. Update the firmware when it becomes available and configure the OAuth 2.0 authentication settings.

Product Support List

Inkjet Printer / Fax / MFC / DCP Monochrome Laser Printer
Monochrome Laser Fax / MFC / DCP Color Printer (Laser / LED)
Color Fax / MFC / DCP (Laser / LED)

Inkjet Printer / Fax / MFC / DCP

Product NameInformation
MFC-J4355DW Available

※1

MFC-J4555DW Available

※1

MFC-J6560DW Available

※1

MFC-J6960DW Available

※1

MFC-J6975DW Available

※1

※1 Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.

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Monochrome Laser Printer

Product NameInformation
HL-EX415DW Available

※2

Product NameInformation
HL-L2405W Available

※1

HL-L2420DW Available

※1

HL-L2460DW(XL) Available

※1

HL-L2865DW Available

※1

HL-L5100DN Available

※2

HL-L5200DW(T) Available

※2

HL-L5210DN Available

※2

HL-L5210DW(T) Available

※2

HL-L5215DW Available

※2

HL-L6200DW(T) Available

※2

HL-L6210DW(T) Available

※2

HL-L6217DW Available

※2

HL-L6250DW Available

※2

HL-L6300DW Available

※2

HL-L6310DW Available

※2

HL-L6400DW(T) Available

※2

HL-L6415DW(T) Available

※2

※1 Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.
※2 Your machine supports OAuth 2.0 authentication, but you must update the firmware to the latest version (it is already available). Click here to learn how to update the firmware. When the firmware has been updated, configure the OAuth 2.0 authentication settings.

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Monochrome Laser Fax / MFC / DCP

Product NameInformation
DCP-L2640DW Available

※1

DCP-L2647DW Available

※1

DCP-L5500DN Available

※2

DCP-L5510DN Available

※2

DCP-L5600DN Available

※2

DCP-L5650DN Available

※2

Product NameInformation
HL-L2465DW Available

※1

HL-L2480DW Available

※1

Product NameInformation
MFC-EX915DW Available

※2

Product NameInformation
MFC-L2760DW Available

※1

MFC-L2807DW Available

※1

MFC-L2820DW(XL) Available

※1

MFC-L2900DW(XL) Available

※1

MFC-L2980DW Available

※1

MFC-L5700DW Available

※2

MFC-L5705DW Available

※2

MFC-L5710DN Available

※2

MFC-L5710DW Available

※2

MFC-L5715DW Available

※2

MFC-L5717DW Available

※2

MFC-L5800DW Available

※2

MFC-L5850DW Available

※2

MFC-L5900DW Available

※2

MFC-L5915DW Available

※2

MFC-L6700DW Available

※2

MFC-L6750DW Available

※2

MFC-L6800DW Available

※2

MFC-L6810DW Available

※2

MFC-L6900DW Available

※2

MFC-L6915DW Available

※2

※1 Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.
※2 Your machine supports OAuth 2.0 authentication, but you must update the firmware to the latest version (it is already available). Click here to learn how to update the firmware. When the firmware has been updated, configure the OAuth 2.0 authentication settings.

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Color Printer (Laser / LED)

Product NameInformation
HL-EX470W Available

※2

Product NameInformation
HL-L3280CDW Available

※2

HL-L3295CDW Available

※2

HL-L8245CDW Available

※2

HL-L8430CDW(T) Available

※1

HL-L8570CDW Available

※1

HL-L9410CDN Available

※2

HL-L9430CDN Available

※2

HL-L9470CDN Available

※2

※1 Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.
※2 Your machine supports OAuth 2.0 authentication, but you must update the firmware to the latest version (it is already available). Click here to learn how to update the firmware. When the firmware has been updated, configure the OAuth 2.0 authentication settings.

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Color Fax / MFC / DCP (Laser / LED)

Product NameInformation
HL-L3300CDW Available

※2

Product NameInformation
MFC-EX575 Available

※1

MFC-EX670W Available

※2

Product NameInformation
MFC-L3720CDW Available

※2

MFC-L3765CDW Available

※2

MFC-L3780CDW Available

※2

MFC-L8395CDW Available

※2

MFC-L8730CDW Available

※1

MFC-L8930CDW Available

※1

MFC-L8970CDW Available

※1

MFC-L9610CDN Available

※2

MFC-L9630CDN Available

※2

MFC-L9670CDN Available

※2

※1 Your machine already supports OAuth 2.0, and no firmware update is required. You need to configure the OAuth 2.0 authentication settings - click here to learn how.
※2 Your machine supports OAuth 2.0 authentication, but you must update the firmware to the latest version (it is already available). Click here to learn how to update the firmware. When the firmware has been updated, configure the OAuth 2.0 authentication settings.

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