HL-7050
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Preguntas frecuentes y Solución de problemas |
"JAM C" error appears on the LCD. What should I do?
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If a paper jam occurs at paper exit, follow these steps:
- Open the top cover of the printer.
![](/g/b/img/faqend/faq00000161_003/us_ot/en/6362/OPEN_CVR2.gif)
- Slowly pull the jammed paper from the paper exit with both hands.
![](/g/b/img/faqend/faq00000161_003/us_ot/en/6877/JAM_EXIT1.gif)
- Close the top cover of the printer.
If a paper jam occurs behind the face up output tray before the paper exits, remove the jammed paper as follows:
- Open the top cover of the printer.
If a duplex unit is installed on the printer, remove it from the printer. After removing the jammed paper, re-install the duplex unit onto the printer.
![](/g/b/img/faqend/faq00000161_003/us_ot/en/6902/OPEN_CVR3.gif)
- Open the face up output tray.
![](/g/b/img/faqend/faq00000161_003/us_ot/en/6886/open_rear_cvr1.gif)
- Slowly remove the jammed paper with both hands.
![](/g/b/img/faqend/faq00000161_003/us_ot/en/6366/jam_rear3.gif)
- Close the face up output tray.
- Close the top cover of the printer.
![](/g/b/img/faqend/faq00000161_003/us_ot/en/6898/close_cvr1.gif)
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