Case A: Windows 10 is written on the CD-ROM label.
Insert the CD-ROM supplied with your Brother machine into the CD/ DVD drive.
Click File Explorer.
Open the CD/ DVD drive and then double-click the start.exe to run the opening screen.
Choose your model (if needed) and language and then click Install MFL-Pro suite. Follow the onscreen instructions to install PaperPort™ 12SE / 14SE.
If the User Account Control screen appears during installation, click Yes.
If the Scan button is grayed out when you open the PaperPort™ 12SE / 14SE application after installation, you need to get a patch software to fix it.
Follow the steps below to download and run the patch software:
Once the file has downloaded, double-click the "PPScnConnTool.exe" file.
When the PaperPort Scanner Connection Tool appears, click the "Enable" button.
Launch PaperPort™ 12SE / 14SE and confirm the "Scan" button is now accessible.
Case B: Windows 10 is NOT written on the CD-ROM label.
Follow the Step 1, 2 and 3 below to install PaperPort™ 12SE / 14SE.
There are 3 steps for installing PaperPort™ 12SE / 14SE. You need to install 3 kinds of software: PaperPort, Microsoft Visual C++ 2005 Redistributable Package and PaperPort Image Printer.
Step1: Installing PaperPort
Insert the CD-ROM supplied with your Brother machine into the CD/ DVD drive.
Click File Explorer.
Open the CD/ DVD drive.
Open the paperport folder and then the program folder. Double-click setup.exe.
The installation will start. Follow the installation screen directions.
Step2: Installing Microsoft Visual C++ 2005 Redistributable Package
Installation steps vary depending on the version of your Windows 10. Follow the steps below for your Windows 10 version.