Updated:15/07/2025

These are the most viewed FAQs, ranked by popularity.

1. 1."JAM D" error appears on the LCD. What should I do?
2. 2.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3. 3."JAM A1 to A4" error appears on the LCD. What should I do?
4. 4.How to identify your Operating System (OS).
5. 5.The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?