Updated:14/05/2021

These are the most viewed FAQs, ranked by popularity.

1. 1.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2. 2.I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
3. 3.The printer status is Offline or Paused.
4. 4.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5. 5.How to identify your Operating System (OS).