Updated:21/01/2022

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
2. 2.Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)
3. 3.When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
4. 4.After uninstalling PE-DESING software, only the background image is displayed on the screen.
5. 5.Precautions for using the "PE-DESIGN Software Key"