Updated:06/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
2. 2.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3. 3.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 
4. 4.I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
5. 5.White spots or black spots at 94 mm (3.7 in.) intervals