Updated:18/09/2020

These are the most viewed FAQs, ranked by popularity.

1. 1.I replaced my ink cartridge but the LCD is still displaying "Near Empty".
2. 2.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
3. 3.I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
4. 4.I'm using Mac OS X 10.5. When I install the drivers from the CD-ROM supplied with the machine, the message "The application LOGINserver quit unexpectedly" appears. What should I do?
5. 5.Open the Control Panel (For Windows)