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DS-820W

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FAQs & Troubleshooting

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Updated:02/03/2023

These are the most viewed FAQs, ranked by popularity.

  1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
  2. 2.Cannot find the scanner (Error Code 2019: Initialization Failed)
  3. 3.My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
  4. 4.I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
  5. 5.I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
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