Updated:03/10/2026

These are the most viewed FAQs, ranked by popularity.

1. 1.The printer status is Offline or Paused.
2. 2.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3. 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4. 4.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5. 5.I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?