Updated:09/28/2020

These are the most viewed FAQs, ranked by popularity.

1. 1.I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
2. 2.How to identify your Operating System (OS).
3. 3.Change the printer driver settings (Windows/macOS)
4. 4.The printer status is Offline or Paused.
5. 5.Install the built-in drivers (For Windows 8 or later)