Updated:07/17/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2. 2.The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
3. 3.Install the built-in drivers (For Windows 8 and Windows 10)
4. 4.The Drum LED is still on or flashing after I replace the drum unit with a new one.
5. 5.How to identify your Operating System (OS).