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Model discontinued. This page is no longer updated.

HL-5170DN

FAQs & Troubleshooting

FAQs & Troubleshooting

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CategorizedPopularLatest

Updated:07/15/2025

These are the most viewed FAQs, ranked by popularity.

  1. 1.The printer status is Offline or Paused.
  2. 2.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
  3. 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
  4. 4.Does NC-2200w work with Windows Vista?
  5. 5.Can I print from or scan to Android™ Smartphone?
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HL-5170DN

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