Updated:07/15/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
2. 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3. 3.The printer status is Offline or Paused.
4. 4.Replace the drum unit.
5. 5.Uninstall the printer drivers (For Windows)