Updated:04/30/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2. 2.My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
3. 3.Cannot find the scanner (Error Code 2019: Initialization Failed)
4. 4.I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
5. 5.When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".