Updated:07/15/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2. 2.When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
3. 3.When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
4. 4.The scanner is connected but it will not feed paper or do anything else. (For Windows)
5. 5.Calibrate your scanner. (For Windows)