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DCP-7020

FAQs & Troubleshooting

FAQs & Troubleshooting

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Updated:07/15/2025

These are the most viewed FAQs, ranked by popularity.

  1. 1.How can I change the print resolution?
  2. 2.Load paper.
  3. 3.I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
  4. 4.Scan and save a document in PDF format (Scan to File)
  5. 5.I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
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DCP-7020

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