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FAQs & Troubleshooting

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FAQs & Troubleshooting

These are the latest FAQs, sorted by last update date.

10/15/2020	Install PaperPort™ 12SE onto Windows 10.
10/15/2020	Install Presto!® BizCard® onto Windows 10.
06/02/2020	Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
06/02/2020	I cannot install the Brother printer driver (Mac)
01/23/2020	Scan a document in OS X 10.8/macOS 10.12 or later.

Information

Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
Click here to find possible solutions for LED indications.

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Windows 10 Support