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FAQs & Troubleshooting

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FAQs & Troubleshooting

These are the latest FAQs, sorted by last update date.

10/12/2021	I cannot install Brother drivers on Debian 10 or later (Linux)
10/04/2021	Uninstall the Brother Software and Drivers (Windows)
07/29/2021	I cannot install the scanner driver in Ubuntu 21.04. (Linux)
07/07/2021	I cannot save a file downloaded from the Brother support website (For Windows)
02/18/2021	Update the Driver or Firmware for your Brother machine

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Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.

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