FAQs & Troubleshooting
Latest |
53 Results
- 102/28/2024Uninstall the drivers. (macOS 13 or greater)
- 202/15/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 303/23/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 403/13/2023Scan Using Bus Power Mode
- 503/13/2023Clean the Sensors
- 603/13/2023Scan Using Apple Image Capture
- 703/13/2023Change the General Settings Using Remote Setup
- 803/13/2023Scanning and Other Problems
- 903/13/2023Set Up the Brother Machine Using Remote Setup (Mac)
- 1003/13/2023Set Up the Brother Machine Using Remote Setup (Windows)
- 1103/13/2023Clean the Scanner and Rollers
- 1203/13/2023Reset the Usage Counters
- 1303/13/2023Save Scanned Documents on Your Computer
- 1403/13/2023Load Documents Longer than Standard Size
- 1503/13/2023Load a Plastic Card
- 1603/13/2023Load Business Cards
- 1703/13/2023Load Standard Size Documents
- 1803/13/2023Check Supplies Replacement Cycle
- 1903/13/2023Card Jam
- 2003/13/2023Acceptable Documents
- 2103/13/2023Replace the Pick Up Roller
- 2203/13/2023Replace the Separation Pad
- 2303/13/2023Document Jam
- 2403/13/2023Reset Your Brother Machine
- 2503/13/2023Check the Serial Number
- 2603/13/2023Error and Maintenance Indications
- 2712/13/2022How to identify your Operating System (OS).
- 2808/22/2022Configure the Scan to Email Feature (Linux)
- 2907/28/2022Update the Driver or Firmware for your Brother machine
- 3006/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3104/20/2022Uninstall the Brother Software and Drivers (Windows)
- 3204/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3303/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3411/10/2021Open the Control Panel (For Windows)
- 3510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3607/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 3707/06/2020Change the brscan5 scan settings using XSane (Linux)
- 3807/06/2020Scan using XSane or GIMP (Linux)
- 3907/06/2020Important points for specifying the scan area (Linux)
- 4007/06/2020What driver package format is supported by my Linux distribution?
- 4106/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4204/06/2020Delete a network scanner entry. (Linux)
- 4303/03/2020Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 4412/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 4512/04/2019Check the firmware version.
- 4610/29/2019Pre-Required Procedures (Linux)
- 4703/21/2019What is Remote Setup?
- 4803/21/2019Load Documents
- 4901/29/2019Command List of brscan. (Linux)
- 5001/29/2019Uninstall the scanner driver. (Linux)