Updated:01/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
2. 2.I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
3. 3.The printer status is Offline or Paused.
4. 4.Can I print from and scan to iPhone, iPod touch and iPad?
5. 5.Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?