Updated:14/07/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
2. 2.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3. 3.I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
4. 4.Pre-Required Procedures (Linux)
5. 5.I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?